Description
xAutumn Moon® Brand History
Orchard Direct Inc is dedicated to delivering fresh, delicious, and nutritious fruits from our contracted farms to American consumers. We specialize in comprehensive global supply chain management, including growing, packing, distribution, and marketing. After the bilateral fresh pear export agreement between the United States and China in 2015, our company successfully imported the first container of Sand pears from China to the United States.
In 2015, Orchard Direct introduced the Japanese Akizuki pear for experimental cultivation in Laiyang, Shandong Peninsula. We believed that this variety had significant market potential, not only in China but also in the United States. After consulting with our legal team, we successfully registered the trademark Autumn Moon®(Reg.No. 6,088,959) and the 秋月® trademark (Reg.No. 6,045,854). Later, the Green Autumn Moon® trademark was also designated for a Korean pear variety.
We standardize orchard management and product quality while investing significantly in marketing efforts. As a result of our extensive promotion in the U.S. market, our brand began gaining recognition in 2021. Today, Autumn Moon®pears rank as the top-selling Asian pears in the United States' Asian Market and are gradually gaining acceptance among American consumers.
However, we have uncovered instances of illicit importers counterfeiting our trademark and packaging to distribute low-quality Asian pears, significantly damaging the reputation of the Autumn Moon® brand. To safeguard our rights, we are collaborating with the United States Customs and Border Protection and pursuing legal action in a United States federal court.
Additional Information
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Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Custom Tab
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| Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
| Milancelos | Donec pretium egestas sapien et mollis |
| Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
| Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
| Cosmopolis | Donec pretium egestas sapien et mollis |
"I have bought Autumn Moon Pear countless times, and its fresh, sweet, and juicy taste is irresistible. I will keep buying it.I have bought Autumn Moon Pear countless times, and its fresh, sweet, and juicy taste is irresistible. I will keep buying it."
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"The children all love to eat the fruits here very much. They always choose the fruits with the best taste to sell. This has almost become my only channel for purchasing fruits"
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